Barry's, The Home Improvers ® (Barry's) is committed to providing excellence in Customer Service which includes the protection of your privacy. From 21st December 2001, we will be bound by new sections of the Commonwealth Privacy Act 1988, which set out a number of principles concerning the protection of your personal information. This statement relates to personal information that you provide to us through our website, to Barry's central office and to our Franchised store owners and company owned store's staff.
Barry's ® collects personal information in a number of ways, including:
- directly from you when you enter personal details via our website requesting information on our products and services
- when you provide information to and at store level for delivery of products and services
Barry's ® may use your personal information to:
- identify you
- provide and deliver products and services to your place of residence
We will send you such material only if you elect to receive it or if it is provided to you in response to your request. You may also notify us at any time that you do not wish to receive marketing or promotional material by calling us on (07) 3841 1066 or by accessing the Contact Us page via our website.
The types of personal information Barry's ® collects from you may include your name, current address, telephone/mobile phone number, email address, occupation and your driver's licence number.
If you choose not to provide personal information, we may not be able to provide you with the products, services or information you require.
Barry's ® may disclose your personal information to other entities The persons or companies to which we usually disclose information include:
- independant service providers who manage products and services we provide to you, including delivery drivers and installation, maintenance and repair service people
- credit-reporting and fraud-checking agencies
- credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing
- our professional advisers, including our accountants, auditors and lawyers
- government and regulatory authorities and other organisations, as required or authorised by law
- organisations involved in the transfer/sale of all or part of our assets or business (including accounts and trade receivables)
- our information service providers and
- our Franchised outlet owners and staff.
Barry's ® takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of the information we hold is dependant on the information you provide. We ask that you:
- let us know if there are any errors in your personal information; and
- keep us up to date with changes to your personal information. For example; your delivery address and contact details.
If you wish to have access to personal information which you have provided or have it modified, please call us on (07) 3841 1066 or by access the Contact Us page via our website
Barry's ® takes reasonable steps to ensure that your personal information is stored securely. Transmissions sent to or from our websites are routinely monitored for quality control and systems administration. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Whilst we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online information services. These activities are conducted at your own risk. Once we receive your transmission, we do our very best to ensure its security.
Credit card information is among the most important data that may be collected and/or transmitted. Barry's ® requests that customers do not send credit card information via email.
What else you should know about privacy?
Always close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.
Please be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and our website.
How to contact us
If you have any questions in relation to privacy, please contact us on (07) 3841 1066 between 8:30 am and 5:00 pm, Monday to Friday;
- use the Contact Us page to send your questions and comments via email or
- write to Mr. E. DiZane, MD. PO Box 376, Underwood. 4119. Queensland.
PEACS Pty Ltd ABN 24 069 215 194 Trading as Barry's, The Home Improvers ®.
