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“Our Success Story”
Barry's began as Mad Barry's over 30 years ago. It was famous for low price, high volume items including hardware, paint and plumbing. Millions of dollars were spent every year on advertising the products on radio, TV and newspapers.
The most famous ads were the two blokes making jokes between themselves. They were so funny that many people waited all day just to hear the jokes again. We grew very rapidly and became one of the biggest and most powerful retailers in the 80s.
Elvio DiZane, the Group Managing Director, purchased the company on the 4th September 1999 Queensland.
Our market is every person in Queensland who owns a residential or investment property.
In new houses, we sell storage systems.
In existing homes, we sell new kitchens, bathrooms, laundries, wardrobes and storage systems.
We are one of the biggest retailers of kitchens in Queensland. Our bulk purchasing power, an up-to ten year manufacture's warranty, together with the expertise of our franchisees and staff makes sure of it. On top of that, the quality, choice and design of our kitchens are simply breathtaking.
Barry's has always been a well-loved and respected Queensland Icon. It is great to see that many of our dedicated customers, who remember accompanying their parents as kids when they shopped with us many years ago, are now themselves returning to shop with us with their children.
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Our Mission
We aim to be a growing and profitable franchise with a focus on Customer Service Excellence, delivered by committed and motivated people offering consistency of service and standards.
Our Vision
To achieve excellence in Customer Service and be the 'Home Improvement' retailer of choice. We will be a dynamic learning Company offering profitable growth and development opportunities to all stakeholders.
Our Values
We are acheiving our goals through:
Quality People - We seek franchisees and staff who will share our work ethic and vision. With a dedicated team of enthusiastic professionals, we will successfully achieve our mutual goals.
Quality Work Environment - We seek to have a working environment that is conducive to efficient, comfortable execution of our business activities.
Strong Client Relationships - We value our clients and the long-term relationships that we develop. Our service and quality products make us a much loved and respected company throughout Queensland. Most Queenslanders would have shopped with us at least once in their lifetimes. They shopped at our stores when they were small children and now, as adults, they continue to come back. They are comfortable purchasing our products, as they would have seen them in their houses over the years.
Leading Products and Services - When we provide products and services for our clients, we make sure that they get the best value for money possible.
Industry Commitment -The long-term success of the company is very dependent upon our understanding of our client's needs and how quickly our industry changes over time.
Continuous Improvement - We recognise that only by making progress each day toward our goals will we be successful in the long term.
Innovation - Our growth will come from doing the best with what we have as well as new products and services that meet the changing needs of our customers.
"We will continue to improve our offering and our company because I recognise that long term success demands that we change to meet the ongoing challenges that the retail market presents. The Barry's Group faces challenging and exciting times ahead and the future will continue to bring measured and controlled growth in number of outlets to meet the demands of our customers."
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